Kebijakan Privasi

1. Ruang Lingkup

This Policy explains what types of personal data the Company collects from individuals, and how that data is processed, shared with third parties, and secured.

1.2 This Policy applies to information relating to identified or identifiable individuals. An identifiable individual is someone who can be recognized directly, or through a combination of additional information we hold or can reasonably access.

1.3 For the purposes of this Policy, "processing" refers to any activity involving the use or collection of Personal Data, including its management, organisation, and storage.

Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly solicit or collect information from individuals under 18, nor do we permit them to use our services. If we become aware that we hold any information relating to a minor, we will delete it as promptly as possible.

2. Data Pribadi Apa yang Kami Miliki tentang Anda

When you access our services, channels, or website, we collect personal data. In certain circumstances, we may also request specific personal data from you.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. Tidak Ada Kewajiban untuk Mengungkapkan Informasi Pribadi

3.1 Anda tidak diwajibkan untuk memberikan Data Pribadi kepada Kami. Namun, jika Anda memilih untuk tidak melakukannya, Kami mungkin tidak dapat menawarkan Layanan sepenuhnya atau mengizinkan Anda mengakses situs web.

4. Data Pribadi yang Kami Kumpulkan

4.2 The information collected is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you choose to share with us when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Dasar Hukum dan Alasan Pemrosesan Data Pribadi

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to protect our legitimate interests.

5.4 Below is a list of the reasons and legal bases under which we may process the information you provide to us:

6. Transfer Data Pribadi kepada Pihak Ketiga

6.1 The Company may also share Personal Data with third-party companies that provide services to us, including IP address hosting and storage providers, as well as user experience analytics providers.

You may request that we share certain personal data about you with third-party trading platforms. When you do, we will transfer the personal data you have provided to us to those platforms. Your personal data will then be subject to their privacy policies. Your personal data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access resources needed to enrich and improve the products and services delivered to its customers.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other relevant authorities.

We may also share your Personal Data with prospective investors or buyers, lenders to the Company or other entities within our corporate group, in connection with a relevant transaction — including the transfer or sale of Company assets or those of other group entities — or as part of a merger, restructuring, consolidation, or insolvency involving the Company or any other business within the group.

7. Cookie dan Layanan dari Pihak Ketiga

7.1 Third-party services, such as advertising providers and analytics companies, may operate on our website. These companies may also use cookies or similar technologies.

7.2 Cookie adalah berkas teks kecil yang ditempatkan pada perangkat Anda saat Anda mengunjungi situs web kami. Cookie digunakan untuk mengumpulkan informasi tentang preferensi dan kebiasaan penelusuran Anda guna meningkatkan pengalaman pengguna, menyesuaikan produk dan layanan yang relevan, serta mendukung keperluan statistik dan analitik.

Some cookies we use are session cookies. These are downloaded temporarily to your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume your session.

Perlu diketahui bahwa sebagian atau seluruh fungsi dan fitur Website mungkin tidak berjalan sebagaimana mestinya jika hal ini terjadi.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Penyimpanan Data Pribadi

Perusahaan akan menyimpan Data Pribadi Anda selama diperlukan untuk memenuhi tujuan pemrosesan yang dijelaskan dalam Kebijakan ini, atau untuk jangka waktu yang lebih lama sebagaimana diizinkan oleh hukum, peraturan, kebijakan, dan perintah yang berlaku.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for each subsequent 12-month period.

We routinely review the Personal Data we hold to confirm it is no longer needed.

9. Transfer Internasional

Informasi pribadi Anda dapat ditransfer ke negara lain, termasuk ke negara ketiga atau organisasi internasional. Perusahaan mengambil semua langkah yang diperlukan untuk melindungi Data Pribadi Anda dan memastikan bahwa pengguna data dapat menegakkan hak-hak mereka serta mengakses upaya hukum yang efektif.

9.3 The Company may provide information about the security measures in place to protect your Personal Data when transferred to a third-party country or international organization. To request this information, email: support@imbalpurna.com

10. Keamanan Data Pribadi

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful damage, loss, or alteration.

Kami tidak dapat menjamin bahwa keamanan Data Pribadi Anda akan selalu terpelihara tanpa kesalahan. Kami juga tidak bertanggung jawab atas kerugian tidak berwujud, insidental, atau konsekuensial yang timbul dari penggunaan atau pengungkapan Data Pribadi, termasuk namun tidak terbatas pada pengungkapan akibat kesalahan transmisi, akses tidak sah oleh pihak ketiga, atau sebab lain yang berada di luar kendali kami.

Dalam situasi tertentu yang berada di luar kendali kami, seperti kewajiban hukum atau kewajiban lainnya, kami mungkin diwajibkan untuk mengungkapkan Data Pribadi Anda kepada pihak ketiga, termasuk otoritas publik. Dalam situasi tersebut, kami tidak dapat mengontrol bagaimana pihak ketiga melindungi Data Pribadi Anda.

No method of transmitting personal data over the internet is completely secure. We cannot guarantee the security of any personal data you send to us online.

11. Tautan ke Situs Web Pihak Ketiga

Links to third-party websites and applications may appear on this site. These third-party sites and applications are not under the Company's oversight, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through those sites or applications.

When accessing any third-party website or application, review their privacy policy before proceeding. Exercise caution when sharing any personal data with third parties.

12. Perubahan terhadap Kebijakan Ini

12.1 This Policy may be updated at any time. When changes are made, the revised Policy will be published on our website.

12.2 When we make significant changes to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

Unless stated otherwise, any changes take effect once the revised Policy is published.

13. Hak Anda

13.1 Anda berhak meminta kami memverifikasi keakuratan Data Pribadi yang kami kumpulkan tentang Anda, memperbaiki kesalahan yang ada, dan menghapus Data Pribadi yang tidak lagi kami perlukan. Anda juga dapat membatasi jenis pemrosesan Data Pribadi yang berlaku pada Anda.

Jika Anda adalah penduduk EEA, silakan merujuk ke halaman ini. Hak-hak ini berlaku sehubungan dengan Informasi Pribadi yang Anda berikan. Untuk menggunakan hak Anda, kirimkan email ke alamat di bawah ini.

13.3 Right of Access You may request verification of the accuracy of your Personal Data being processed. If confirmed, you have the right to access that Personal Data. The Company will provide an electronic copy of your Personal Data upon request and may charge a reasonable fee for additional copies. This right must not adversely affect the rights and freedoms of others. Where a request would do so, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be corrected, taking into account the purposes of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your specific situation, to the processing of Personal Data concerning you where that processing is based on a legitimate interest pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation binding on the company. This right does not apply where processing is necessary (a) to comply with an obligation established by law that requires processing under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

13.6 Pembatasan Pemrosesan Jika Anda memiliki kekhawatiran mengenai keakuratan Data Pribadi Anda, Anda dapat meminta Perusahaan untuk membatasi pemrosesannya. Jika pembatasan tersebut diterapkan, Data Pribadi hanya dapat disimpan dengan persetujuan Anda, atau untuk menetapkan, menjalankan, atau membela hak hukum, atau untuk melindungi hak individu lain, atau apabila terdapat alasan yang menyangkut kepentingan publik yang signifikan di dalam Uni Eropa atau suatu Negara Anggota.

13.7 Hak atas portabilitas data Jika pemrosesan dilakukan secara otomatis dan didasarkan pada persetujuan atau kontrak yang melibatkan Anda, Anda berhak untuk meninjau Data Pribadi yang telah Anda berikan kepada Perusahaan. Anda juga dapat meminta agar Data Pribadi Anda ditransfer langsung dari Perusahaan kepada pengendali lain, sepanjang hal tersebut memungkinkan secara teknis. Pelaksanaan hak portabilitas data ini tidak memengaruhi hak penghapusan yang Anda miliki, dan tidak mengurangi hak atau kebebasan pihak lain mana pun.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue to do so unless you can show that those grounds are outweighed by your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defense of legal claims. With respect to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may appeal to the supervisory authority established by your Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU law and Member State law may limit your rights with respect to your Personal Data, as described in section 13.

Kami akan merespons permintaan Anda sesuai dengan hak yang diatur dalam bagian 13 perjanjian ini dalam waktu satu bulan sejak permintaan diterima. Jangka waktu ini dapat diperpanjang hingga dua bulan, tergantung pada sifat dan volume permintaan yang masuk. Jika perpanjangan diperlukan, kami akan memberi tahu Anda beserta alasannya dalam waktu satu bulan sejak permintaan diterima.

Sesuai dengan ketentuan pasal 13, informasi yang Anda minta berdasarkan hak Anda akan disediakan tanpa biaya. Namun, jika permintaan tersebut tidak beralasan atau berlebihan — khususnya jika diajukan berulang kali — Kami dapat mengenakan biaya yang wajar untuk menutupi pengeluaran administratif, atau memilih untuk tidak menindaklanjuti permintaan tersebut.

13.12 If we are unable to verify the identity of the person submitting a request, we may require that individual to provide reasonable proof of identification.